When service matters most
Sunday, November 9th, 2008
From Seth Godin’s blog, written for marketers but equally useful for those of us in school libraries:
Your customers and employees and investors students and staff will remember how you treated them when times were tough, when they needed a break, when a little support meant everything.
No one in particular will remember how you acted during the boom times.
From Seth Godin’s blog, written for marketers but equally useful for those of us in school libraries:
Your customers and employees and investors students and staff will remember how you treated them when times were tough, when they needed a break, when a little support meant everything.
No one in particular will remember how you acted during the boom times.






and how it appears at the Newseum site:
\What’s going on with these two front covers? Guess it’s time to plunk down my fifty cents and buy a copy.(Found via
The graphic shows which newspapers made a presidential endorsement: red for McCain, blue for Obama, and gray for no endorsement. The size of the text reflects the size of the paper’s circulation. If you visit the