What is your library’s brand?
Friday, December 18th, 2009
I’m one of many librarians who regularly tune into Seth Godin’s blog. Though his target audience is more commercial, I often come away with ideas that I can apply to our school library (or that I can use in planning next semester’s School Library Management course). Here’s Sunday’s post.

Seth’s Blog: define: Brand via kwout
Thinking about a brand for our libraries is another way of envisioning who we are within the context of our school’s mission and values. And “brand,” as Seth defines it above, is much more than what font we select or what graphics we use to illustrate our signs. It’s about the experiences we design and the environment we foster.
Those experiences comprise the core of any successful advocacy movement. Advocacy isn’t a single effort or event. It’s not a poster or a phone call or a presentation to the Board of Education in a last-ditch effort to save our program. Real Advocacy comes when others stand up on our behalf and are able to articulate what how our programs impacted them.
Real Advocacy is built in our day-to-day interactions, or what David Armano calls microinteractions. It’s the little chats we have when we check out a book to kids; it’s the mini-conversations in the hall with a teacher; it’s the quick exchanges as we circle through the tables as students engage in great resources. The Big Moments (the new brochure, the Board presentation) don’t resonate if the Small Moments are out of sync with our purported brand.
As we approach a (much-needed) holiday break, it’s a chance to think about how we’re building the “expectations, memories, stories and relationships” in the minds of our students, teachers, administrators, and parents. Where are our daily interactions in sync with our overall vision/brand? Where have we, in moments of fatigue or stress, let our daily interactions broadcast a message different from what we wish?
Many of you out there are facing unprecedented financial, instructional, and challenges in your libraries. Let’s take advantage of the vacation time ahead to give ourselves some mental chiropracty and recharge, refocus, and realign.
PS - Thanks to Buffy and Raya for introducing me to Kwout.
I’m one of many librarians who regularly tune into Seth Godin’s blog. Though his target audience is more commercial, I often come away with ideas that I can apply to our school library (or that I can use in planning next semester’s School Library Management course). Here’s Sunday’s post.

Seth’s Blog: define: Brand via kwout
Thinking about a brand for our libraries is another way of envisioning who we are within the context of our school’s mission and values. And “brand,” as Seth defines it above, is much more than what font we select or what graphics we use to illustrate our signs. It’s about the experiences we design and the environment we foster.
Those experiences comprise the core of any successful advocacy movement. Advocacy isn’t a single effort or event. It’s not a poster or a phone call or a presentation to the Board of Education in a last-ditch effort to save our program. Real Advocacy comes when others stand up on our behalf and are able to articulate what how our programs impacted them.
Real Advocacy is built in our day-to-day interactions, or what David Armano calls microinteractions. It’s the little chats we have when we check out a book to kids; it’s the mini-conversations in the hall with a teacher; it’s the quick exchanges as we circle through the tables as students engage in great resources. The Big Moments (the new brochure, the Board presentation) don’t resonate if the Small Moments are out of sync with our purported brand.
As we approach a (much-needed) holiday break, it’s a chance to think about how we’re building the “expectations, memories, stories and relationships” in the minds of our students, teachers, administrators, and parents. Where are our daily interactions in sync with our overall vision/brand? Where have we, in moments of fatigue or stress, let our daily interactions broadcast a message different from what we wish?
Many of you out there are facing unprecedented financial, instructional, and challenges in your libraries. Let’s take advantage of the vacation time ahead to give ourselves some mental chiropracty and recharge, refocus, and realign.
PS - Thanks to Buffy and Raya for introducing me to Kwout.





